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Out of pocket, out of patience

MIKAELA MACKENZIE / WINNIPEG FREE PRESS Ravi Ramberran, owner of Four Crowns Restaurant & Bar, is part of a group chat with other McPhillips Street businesses to alert one another of shoplifters in the area or other security concerns.

Theft and violent crime at retailers and public-facing shops have skyrocketed in recent years, industry experts say. It’s omnipresent, sweeping across North America.

It’s caused some companies to shutter, others to rethink how they serve their customers. It’s become the focus of task forces and, recently, a national conference in Canada. It costs the industry billions of dollars annually, experts say, but the true number is not known because theft is vastly underreported.

Meanwhile, inflation persists. The cost of groceries continues to rise — prices increased 10.6 per cent this February compared to last. For seven consecutive months, the inflation rate for groceries has hit double-digit increases.

Gabrielle Piché writes on the factors contributing to the crimes.

To read more of this story first reported by the Winnipeg Free Press, click here.

Rampant retail theft is impacting the bottom line, staff morale and customers’ limited resources already strained by high inflation.

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